Effective Date: October 1st, 2024

1. Introduction

At Incredible Lawns and Gardens, we are committed to protecting your privacy. This SMS Privacy Notice outlines how we collect, use, and safeguard your information when you subscribe to receive SMS communications from us. By opting in to receive SMS communications, you consent to the practices described in this notice.

2. Information We Collect

When you opt in to receive SMS messages, we may collect the following information:

• Phone number: The mobile number you provide to subscribe to SMS notifications.
• Message history: We may store a record of SMS communications sent to and from your number, including the content of the messages.

3. How We Use Your Information

We may use your information for the following purposes:

• Sending SMS notifications: To send you updates, promotions, and other relevant information.
• Customer support: To respond to inquiries or requests made through SMS.
• Service updates: To inform you of changes to our services, terms, or policies.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no transmission over the Internet or SMS network is completely secure, and we cannot guarantee the absolute security of your data.

5. Data Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following cases:

• Service providers: We may share your information with third-party service providers who assist us in delivering SMS messages, provided they agree to keep your information confidential.
• Legal compliance: We may disclose your information if required by law or to protect our legal rights.

6. Opt-Out

You may opt out of receiving SMS messages at any time by replying “STOP” to any SMS message we send you. Upon receiving your opt-out request, we will remove you from our SMS communication list.

7. Changes to This Notice

We reserve the right to update or change this SMS Privacy Notice at any time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions about this SMS Privacy Notice, please contact us at:

• Email: support@incrediblelg.com
• Phone: 917-576-1254

By subscribing to our SMS communications, you acknowledge that you have read and agree to the terms of this SMS Privacy Notice.