Effective Date: 02/01/2025

This Privacy Policy explains how Incredible Lawns and Gardens (“we,” “us,” or “our”) collects, uses, and discloses information about you when you visit and interact with our website (the “Website”).

1. Information We Collect

• Information You Provide: We may collect personal information directly from you, for example [through a web form, during an online or in-person registration, while making a reservation, while setting up an account with us, or when you contact us for service or customer support. Personal information we collect directly from you may include:

  • Contact Information: Name, phone number, email address,
  • Inquiry Information: Property address, a brief description of lawn care needs.

• Information collected from your device:

  • Website Usage Data: We may automatically collect information about your use of the Website, such as:
    
    • IP address
    • Browser type and version
    • Operating system
    • Pages visited
    • Referring website
    • Date and time of visit
  • Cookies and Similar Technologies: We may use cookies, web beacons, and similar technologies to collect information about your browsing behavior and preferences. You can adjust your browser settings to refuse cookies, but this may affect your ability to use certain features of the Website.   

2. How We Use Your Information

We may use your information for the following purposes:

• To respond to your inquiries: Contact you regarding your lawn care, needs and provide you with a quote.
• To improve our website: Analyze website traffic and user behavior to improve the user experience.
• To send you marketing communications: If you have consented, we may send you emails or other communications about our services, special offers, and promotions. You can unsubscribe from these communications at any time by contact us at 917-756-1254 or emailing us at info@incrediblelg.com

3. How We Share Your Information

We may share your information with:

• Service Providers: With third-party service providers who assist us in operating the Website, such as website hosting providers and analytics providers and assist with our advertising and marketing efforts.
• Law Enforcement: With law enforcement or other authorities as required by law or to protect our rights and the rights of others.
• SMS opt-in and phone umbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes

4. Data Security

We take reasonable measures to protect your information from unauthorized access, use, and disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure. 

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on the Website.  

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at 917-576-1254 or info@incrediblelg.com.